Returns & Exchanges

At Highland, we want you to be completely satisfied with your beauty ritual. If you are not happy with your purchase, we offer a 30-day window for returns on all products in their original packaging.

1

Initiate Your Request

Visit our online return portal with your order number and email address to select the items you wish to send back.

2

Prepare Your Package

Carefully pack your items in their original Highland box to ensure they are protected during transit and include the generated packing slip.

3

Ship It Back

Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our quality team inspects your return, a refund will be issued to your original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing